We know reaching out for tech help can bring up questions. Here are some of the most common things people ask us about our services in Norfolk County.
We believe in simple, honest pricing with absolutely no hidden fees. Our one-on-one tech training is $85 per hour (1-hour minimum). For computer repairs and tune-ups, we offer flat-rate packages starting at $99. We will always give you a clear cost estimate before starting any work.
Yes! We specialize in in-home tech support. We travel to homes throughout Port Dover, Simcoe, and the surrounding Norfolk County areas. This means you don’t have to unplug anything or haul a heavy computer to a repair shop. We work right where you are most comfortable.
Many common issues, like a slow computer or basic software problems, can be fixed in a single 1 to 2-hour visit. If your computer requires more extensive work or a full ‘Complete PC Revival’, we will safely take care of it and communicate exactly how long it will take (usually within 24 to 48 hours).
Absolutely. We safely remove stubborn viruses, confusing pop-ups, and malware. More importantly, we’ll make sure your computer is set up with proper security going forward and show you simple tips on how to spot and avoid online scams.
That is exactly what we are here for! We specialize in senior-friendly support and training. We promise there will be no confusing tech jargon, no rushed visits, and no judgment. We explain things in plain English and go at a pace that feels comfortable for you.
Always. We offer honest, upfront diagnosis. If a computer is simply too old or it would be cheaper for you to buy a new one rather than fix the old one, we will tell you directly. Our goal is to save you money and frustration, not to push unnecessary repairs.
We’re always happy to chat. Give us a call or send a message to discuss your specific needs.